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Support

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Have a question, feedback, or need help? Our friendly team typically replies within a few hours during business hours.

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+251 966 146 597
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support@lomilink.et
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Community & support

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Fill out the form and we'll get back to you as soon as possible.

By submitting, you agree to our Privacy Policy. We never share your information with third parties.

Common questions

Quick answers to what people ask most.

Is LomiLink really free?

Yes — the Free plan is free forever with no credit card. You get 5 links, 2 themes, basic analytics, and a QR code.

How do I accept Telebirr payments?

On the Business plan, add your products with ETB pricing. Customers tap "Pay" and complete payment via Telebirr — same-day payouts.

Can I use a custom domain?

Yes — Business plan users can connect a custom domain like links.yoursite.com in about 2 minutes.

Is my data safe?

Absolutely. We use encrypted connections, bcrypt-hash passwords, and never sell your data. We're proudly Ethiopian and GDPR-aware.

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how LomiLink collects, uses, and protects your personal information.

Our promise

We never sell your data. Collect only what we need. Export or delete anytime.

What we collect

Account info (name, email), profile content, usage data. Payment data goes to providers.

How we use it

Operate your profile, process payments, send service emails. No ads, no profiling, no selling.

Your rights

Access, correct, delete, or export data from settings. Contact support@lomilink.et

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Terms of Service

Last updated: July 2026

By using LomiLink, you agree to these terms.

Account

You're responsible for account security. Must be 13+. One person, one account.

Acceptable use

No illegal activity, spam, phishing, or harmful content.

Payments

Processed by third-parties. Non-refundable unless required by law.

Termination

Delete anytime. Violations may result in suspension.

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